Take the client up again (to the full height) to demonstrate the ease of egress and, if you need to change the back at this stage.

Tip: When changing the back, as the client sit in their old chair and when they get back out of it, comment on how much easier itwas to get out of our recliner

Then ask the prospect to get back into the chair and when you first ease it back from the fully upright position give them the remote and ask them to “drive” it themselves. Let them take the chair right back and use the head cushion if needed at this point

Tip: The extending foot section is the Willowbrook reclinersUSP (Unique Selling Point) - it offers support to the heel without it being a pressure point. This is the only recliner in South Africa.